Privacy Policy — fb773

1. Introduction

This Privacy Policy ("Policy") describes how fb773 ("we," "us," "our," or "the Platform") collects, processes, stores, and protects personal information obtained from players, registered account holders, and visitors to fb773.net.

fb773 is a Philippines-facing online casino and sports betting platform operating under PAGCOR oversight. As a personal information controller under the Data Privacy Act of 2012 (Republic Act No. 10173), fb773 is legally obligated to handle your personal data with transparency, proportionality, and appropriate security measures.

By registering an account or continuing to use the fb773 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein. This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

The personal information controller for all data processed through fb773 is the registered operating entity behind fb773.net, a Philippine-registered company subject to PAGCOR licensing requirements and the jurisdiction of the National Privacy Commission of the Philippines.

For all data privacy matters, including requests to exercise your data subject rights, please contact our designated Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.

3. Personal Data We Collect

fb773 collects personal information across three categories:

3.1 Information You Provide Directly

• Full legal name, date of birth, nationality, and gender as declared during registration
• Philippine mobile number and email address
• Government-issued identification documents submitted for KYC verification (UMID, Driver's License, Passport, PhilSys National ID, or Voter's ID)
• Proof of address documents (utility bill, bank statement, barangay certification)
• Payment method details including GCash-linked mobile number, Maya account reference, or bank account information for withdrawal processing
• Source of funds or wealth declarations submitted for enhanced due diligence
• Communications sent to fb773 customer support, including live chat transcripts and emails

3.2 Information Collected Automatically

• IP address and approximate geolocation at the time of login and transaction
• Device type, operating system, browser type and version, and screen resolution
• Session timestamps, page views, navigation paths, and time spent on each section of the Platform
• Game participation records including wager amounts, game outcomes, bet history, and session duration
• Transaction logs for all deposits, withdrawals, bonus activations, and balance adjustments

3.3 Information from Third Parties

• Identity verification results from our authorised KYC service providers
• AML screening results from sanctions and politically exposed persons (PEP) databases
• Payment confirmation and fraud signals from our payment processing partners (GCash, Maya, BPI, BDO, Metrobank, 7-Eleven Cliqq, and Coins.ph)

4. How fb773 Uses Your Personal Data

fb773 processes personal data for the following purposes:

• Account management: Creating, maintaining, and securing your fb773 account; verifying your identity; resetting passwords; and processing account closure requests.
• Payment processing: Executing deposits, withdrawals, and bonus credits; reconciling transactions; and investigating payment disputes.
• Regulatory compliance: Fulfilling PAGCOR reporting obligations; conducting AML and counter-terrorism financing (CTF) screening; maintaining mandatory transaction records; and cooperating with lawful requests from Philippine government authorities.
• Responsible gaming: Monitoring gameplay patterns for signs of problem gambling; enforcing self-imposed deposit limits and exclusion periods; and identifying players who may need support intervention.
• Fraud prevention and security: Detecting and preventing unauthorised account access, bonus abuse, multi-accounting, and financial fraud.
• Customer support: Responding to enquiries, resolving complaints, and improving service quality based on support interaction data.
• Platform improvement: Using aggregated, anonymised analytics data to identify usability issues, optimise game performance, and develop new features.
• Marketing communications: Sending promotional offers and personalised bonus notifications to players who have opted in to receive such communications. You may opt out at any time via your account settings.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, fb773 processes your personal information on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and fb773, including account creation, payment processing, and game delivery.
• Legal obligation: Processing necessary to comply with PAGCOR licensing conditions, AMLA reporting requirements, tax regulations, and other applicable Philippine law.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics — where such interests are not overridden by your data subject rights.
• Consent: Processing for optional marketing communications, non-essential cookies, and any other processing activity for which fb773 has obtained your specific, freely given, and withdrawable consent.

6. Data Sharing & Disclosure

fb773 does not sell, rent, or trade your personal data to third-party marketers or data brokers. We share personal data only in the following circumstances and only to the extent necessary:

• PAGCOR: Mandatory regulatory reporting of player activity, suspicious transactions, and other disclosures required under fb773's operating licence conditions.
• KYC and AML service providers: Identity verification platforms and sanctions screening providers operating under data processing agreements that prohibit use of your data for any purpose other than the specific verification service.
• Payment processors: GCash, Maya, BPI, BDO, Metrobank, 7-Eleven Cliqq, Coins.ph, and USDT network operators, solely to process transactions you initiate.
• Game providers: Licensed game software providers who supply casino games to the fb773 platform. These providers may receive pseudonymised player session data for game integrity and RNG audit purposes.
• Philippine law enforcement: Disclosure in response to valid legal process, court orders, or requests from Philippine government authorities with lawful authority to compel disclosure.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of fb773's assets, player data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party data processors engaged by fb773 are bound by contractual obligations consistent with the Data Privacy Act of 2012 and are prohibited from processing your data for purposes beyond those specified in the relevant data processing agreement.

7. Data Retention

fb773 retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

• Account and KYC records: Retained for a minimum of 5 years from account closure, as required by PAGCOR licensing conditions and the AMLA.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Game logs and session data: Retained for 12 months from the date of the relevant gaming session, unless required longer for a dispute or investigation.
• Customer support communications: Retained for 3 years from the date of the relevant interaction.
• Marketing consent records: Retained for the duration of the account and for 1 year following account closure.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with fb773's data destruction procedures. Data subject to an ongoing investigation, legal proceeding, or regulatory inquiry may be retained beyond these periods until the matter is resolved.

8. Security Measures

fb773 implements the following technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Transport Layer Security (TLS 1.3) encryption for all data transmitted between your device and fb773 servers
• AES-256 encryption for sensitive personal data stored at rest, including KYC documents and payment identifiers
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Full audit logging of all access to player records by fb773 staff
• Multi-factor authentication enforced for all internal staff accounts with access to production systems
• Regular penetration testing and vulnerability assessments conducted by independent security firms
• Incident response procedures with mandatory NPC notification within 72 hours of discovering a personal data breach that poses a real risk to affected data subjects

While fb773 takes all reasonable precautions, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your fb773 account and to enable SMS two-factor authentication from your account security settings.

9. Cookies & Similar Technologies

fb773 uses cookies and similar tracking technologies to operate the Platform and improve your experience. The categories of cookies used are:

• Essential cookies: Required for login session management, security token validation, and core Platform functionality. These cannot be disabled without impairing access to fb773.
• Analytics cookies: Used to collect aggregated, anonymised data about page visits, navigation patterns, and feature usage. This data is used exclusively by fb773 to improve Platform performance. No individual player is identified in analytics reports.
• Preference cookies: Store your language, display, and notification preferences to improve consistency across sessions.

You may manage cookie preferences through your browser settings. For Chrome on Android (the most common browser among Filipino mobile users), navigate to Settings → Site Settings → Cookies to manage individual cookie categories. Disabling non-essential cookies will not prevent you from accessing your fb773 account or playing games.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb773:

• Right to be Informed: The right to know how your personal data is being collected and processed — fulfilled by this Policy.
• Right of Access: The right to obtain a copy of the personal data fb773 holds about you, along with information about how it is processed.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected without undue delay.
• Right to Erasure or Blocking: The right to have your personal data erased or processing blocked in certain circumstances, including where data is no longer necessary for the purpose it was collected.
• Right to Object: The right to object to the processing of your personal data for direct marketing or processing based on fb773's legitimate interests.
• Right to Data Portability: The right to receive a structured, commonly used, machine-readable copy of personal data you have provided to fb773, where processing is based on consent or contract.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe fb773 has violated your data privacy rights.

To exercise any of these rights, contact fb773's Data Protection Officer at the details in Section 13. fb773 will respond to all valid data subject requests within 15 business days in accordance with NPC guidelines.

11. Minors & Age Restriction

fb773 services are strictly restricted to individuals aged 21 years and above. fb773 does not knowingly collect, process, or retain personal data from persons under the age of 21. Age is verified during the KYC registration process using government-issued Philippine identification.

If fb773 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all collected data will be securely deleted, and any deposited funds will be returned via the original payment method following a mandatory verification period.

If you are a parent or guardian and believe your child may have registered an account on fb773, please contact support immediately at [email protected] so the matter can be investigated and resolved promptly.

12. Changes to This Privacy Policy

fb773 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. Material changes — those that significantly affect your rights or how your data is used — will be communicated to registered account holders via the email address on file at least 7 days before the amendment takes effect.

Non-material changes (such as typographical corrections, clarifications, or minor structural updates) may be published without advance notice. The "Last updated" date at the top of this page will always reflect the date of the most recent revision. Continued use of the fb773 Platform after an updated Policy takes effect constitutes acceptance of the revised terms.

13. Contact & Data Protection Officer

For all data privacy enquiries, data subject rights requests, or to contact fb773's designated Data Protection Officer, please use the following channels:

fb773's DPO is registered with the National Privacy Commission of the Philippines. If you are unsatisfied with fb773's response to a data privacy complaint, you may escalate the matter directly to the NPC via their official complaints process.