fb773 Frequently Asked Questions

Click the Register button on the fb773 homepage and fill in your full name, date of birth, Philippine mobile number, and email address. After submitting, you will receive an SMS OTP to verify your number. Your account is active once OTP verification is complete. You must be 21 years of age or older to register.

fb773 accepts any Philippine government-issued photo ID for KYC: UMID, Driver's License, Passport, PhilSys National ID, or Voter's ID. You also need a proof of address not older than 3 months — a utility bill, bank statement, or barangay certification works. Upload both documents in your account settings under the Verification section.

Accounts may be temporarily locked due to multiple failed login attempts, incomplete KYC verification, a self-exclusion request, or a security review triggered by unusual activity. Contact fb773 live chat support to find out the specific reason and to begin the reinstatement process if applicable.

No. fb773 strictly allows only one account per person. Duplicate accounts are a breach of the Terms and Conditions. If multiple accounts are detected, all associated accounts will be suspended and balances may be forfeited pending a formal investigation. If you have lost access to your original account, contact support to recover it instead of registering again.

To close your account, contact fb773 support via live chat or email at [email protected] and request permanent account closure. Any remaining wallet balance (excluding active bonus funds) will be returned to your registered payment method after a 5-business-day processing period. Note that account closure is different from self-exclusion — if problem gambling is a concern, self-exclusion is the recommended option.

The minimum deposit on fb773 is ₱100. This applies across all supported payment methods including GCash, Maya, BPI, BDO, and Coins.ph. For 7-Eleven Cliqq cash-in, the minimum may vary slightly based on the outlet's transaction limits. There is no maximum deposit limit unless you have set a personal deposit cap in your responsible gaming settings.

GCash deposits to fb773 are credited instantly — usually within 30 seconds of confirming the payment in your GCash app. If your deposit does not appear after 5 minutes, take a screenshot of the GCash transaction receipt and submit it to fb773 live chat support. Most pending deposit issues are resolved within 15 minutes.

GCash withdrawals from fb773 are typically processed within 30 to 60 minutes during business hours. Withdrawals submitted during peak hours or late at night may take up to 3 hours. Your KYC verification must be complete before your first withdrawal is approved. The minimum withdrawal amount is ₱200.

No. fb773 enforces a strict same-name policy on all withdrawals. Funds must be returned to a payment account registered in the same name as your fb773 account. Third-party withdrawals are prohibited under fb773's anti-money laundering policy. If your registered payment details have changed, update them in account settings and allow up to 24 hours for the change to be verified.

fb773 does not charge its own fees on standard deposits or withdrawals. However, your payment provider — GCash, Maya, or your bank — may apply their own transaction charges. For BPI and BDO bank transfers, standard interbank fees may apply. Check your payment provider's fee schedule before initiating a transaction if you want to avoid surprises.

fb773 offers a full suite of online casino games including video slots, live dealer baccarat, blackjack, roulette, Dragon Tiger, Sic Bo, Joker Poker, Circle, and Bingo. The slots library includes popular JILI and PG Soft titles. Live casino tables are streamed in real time with Filipino-speaking dealers available on selected tables during peak hours.

No, fb773 games are not rigged. All digital games use certified Random Number Generators (RNGs) that have been independently audited by accredited testing laboratories. Live dealer games are conducted using physical cards, wheels, and dice streamed in real time. Game results are statistically random and cannot be predicted or manipulated by fb773 or players.

Yes. fb773 is fully optimised for mobile browsers on both Android and iOS. Open fb773.net on your Chrome or Safari browser and you get the complete casino experience — slots, live dealer tables, bingo, sports betting — without downloading an app. You can also add fb773 to your phone's home screen as a web app shortcut for faster access.

RTP varies by game title. Most slots on fb773 have published RTPs between 96% and 98.5%. The specific RTP for each slot is listed in the game's information panel — tap the 'i' or 'Help' button inside the game to check it. RTP is a long-run theoretical average, not a guarantee of returns in any individual session.

fb773 offers a welcome bonus for new registered players on their first deposit. The bonus amount, percentage match, and minimum qualifying deposit are detailed on the current Promotions page inside your account. Bonuses are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. Always read the specific bonus terms before claiming.

Wagering requirements (also called rollover or playthrough) specify how many times you must wager your bonus amount before it converts to withdrawable cash. For example, a ₱500 bonus with a 20x requirement means you must place ₱10,000 in total bets before withdrawing. Different game types may contribute to the wagering requirement at different rates — slots typically contribute 100%, while live table games may contribute less.

Yes. All fb773 bonuses have an expiry window, which is stated in each promotion's specific terms. If the wagering requirement is not completed within the stated period, the bonus and any associated winnings are forfeited automatically. Expiry periods typically range from 7 to 30 days depending on the promotion type. Check your active bonuses in the Promotions section of your account dashboard.

Yes, fb773 rewards regular players through a loyalty programme where real-money wagers accumulate points that can be redeemed for bonus credits, cashback, and exclusive promotions. Higher activity levels unlock VIP tiers with personalised offers, faster withdrawal processing, and a dedicated account manager. Details of the current loyalty structure are available inside your account under the Rewards section.

Yes. fb773 is a Philippines-facing online gambling platform operating under PAGCOR oversight. PAGCOR — the Philippine Amusement and Gaming Corporation — is the government body that regulates all legal gambling in the Philippines. fb773 complies with PAGCOR's licensing requirements, responsible gaming standards, and anti-money laundering obligations under Philippine law.

The minimum age to register and play on fb773 is 21 years old. This is set by Philippine gambling regulations applicable to casino-style gaming platforms. Age is verified during mandatory KYC using a government-issued Philippine ID. Any account found to belong to a person under 21 is immediately suspended and all deposited funds are returned.

Log in to your fb773 account, go to Account Settings, and open the Responsible Gaming section. Select Self-Exclusion and choose your preferred duration: 6 months, 1 year, 3 years, or permanent. Confirm your request via live chat or by emailing [email protected]. Your exclusion is active within 24 hours and cannot be reversed before the period ends.

fb773 provides deposit limits (daily, weekly, monthly), loss limits, session time reminders, reality check notifications, cooling-off periods (24 hours up to 6 weeks), and full self-exclusion. All tools are accessible under Responsible Gaming in your account settings. Limit reductions take effect immediately; increases require a 7-day review period to protect players from impulsive decisions.

fb773 offers 24/7 customer support via live chat inside your account dashboard — this is the fastest channel for urgent issues like payment problems or account security. You can also reach support by email at [email protected]. General enquiries are typically answered within 24 hours; urgent account security matters are prioritised with a target response time of under 4 hours.